Improve efficiency and client satisfaction

Pearl service desk addresses the common challenges of managing service commitments, keeping your end users productive and customers happy by simplifying and managing complex service and support requirements.

No more incoming calls "I've got a problem...", "I called yesterday to report an problem and we've not heard anything!"

Look professional

Now even a small company can afford a professional service desk solution.

Provide the ultimate in customer service. Create support tickets for your customers, allow them to create tickets online, and make sure that everyone is kept in touch at all times.

Rapid deployment with no expensive set up

Pearl Service Desk is so easy to use, most of our SME customers require no training at all. You can step through the administration area yourself, tailoring the system to suit your needs. If you have any questions, our friendly and professional support team will be more than happy to help you out.

Instant Up & Running. No downloads. No software to install. Register now and your first month is FREE.

Automatic email & SMS alerting

With Pearl, you can let information flow with ease and notify staff or customers with on-screen messages, pop-ups, e-mails and SMS, keeping everyone informed of the lastest information.